Ticket Hawk
Keywords
Manage and discover keywords to improve ticket creation.
Keyword Configuration
List of all keywords and their routing rules.
| Keyword | Ticket Type | Assigned Admin |
|---|---|---|
urgent | Urgent | AAlex Johnson |
help | Support | SSupport Team |
broken | Urgent | DDev Team |
feedback | Feedback | MMaria Garcia |
issue | Support | SSupport Team |
request | General | MMaria Garcia |
AI Keyword Suggester
Paste conversation history to get new keyword recommendations.